Terms and Conditions
The Agent-Client Agreement
I. General Travel Design
I am at least 18 years of age, and of sound mind, to enter into agreement with Destinations By Dani for the purpose of travel services as expressed below.
I understand that Destinations By Dani is not the source or supplier of the travel services I have requested, and acts solely as an agent for the actual suppliers of such services. I consent to and request the use of those suppliers and agree not to hold Destinations By Dani responsible should any of these suppliers: 1) fail to provide the travel services I have purchased; 2) fail to comply with any applicable law; or 3) engage in any negligent act or omission that causes me any sort of injury, damage, delay or inconvenience.
I understand that such suppliers will also have their own terms and conditions to which I must agree if travel is booked.
I understand that Destinations By Dani is not responsible for, nor will I attempt to hold it liable for, any injury, damage or loss I may suffer on account of any conditions, actions or omissions that are beyond its reasonable control.
I further understand and acknowledge that travel to many parts of the world may involve the risk of a variety of hazards to my health and/or safety, including but not limited to disease, crime, terrorism, and warfare. Because each traveler’s risk tolerance is different, Destinations By Dani is not in a position to advise me whether I should travel to any particular place at any particular time. Rather, to assist me in making an informed decision, I should refer to objective third-party sources of travel information, such as that maintained by the U.S. Department of State (travel.state.gov).
I understand that the Transportation Security Administration (TSA) requires me to carry a government-issued identification card in order to board a flight. I have been advised that the name, date of birth and gender that appears on the identification card must exactly match the same data that is listed on my airline ticket and in my booking records. I acknowledge that my failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint causing me to miss my flight. I further acknowledge that beginning on May 3, 2023, I must present a driver’s license or another form of identification that complies with the requirements of the Federal Real ID Act (see www.dhs.gov/real-id for more information).
I understand that the airline tickets, air tours or other products I am purchasing are subject to supplemental price increases that may be imposed after the date of purchase. Post-purchase price increases may be applied due to additional costs imposed by a supplier or government. I acknowledge that I may be charged additional sums by Destinations By Dani to offset increased fees, fuel surcharges, taxes, fluctuations in foreign exchange markets or any combination thereof. I hereby consent to any post-purchase price increases and authorize Destinations By Dani to charge my credit card for such additional amounts.
I understand that discounted fares typically involve restrictions and that changing any aspect of my travel arrangements may result in the payment of additional money due to supplier imposed change fees.
I understand that it is my responsibility to ensure any prior criminal convictions I may have are not restricted by the laws of the country to which I am traveling. For example: Travelers with DUI/DWI convictions may be prohibited from traveling to Canada.
I understand that some travel suppliers may not permit travel for pregnant individuals, even with written authorization from their healthcare provider.
Travel Parties: I acknowledge that by making any payments to a travel reservation, I am agreeing to be obligated for the full amount of the travel services provided in my reservation. In the event that I am sharing a reservation with a travel companion that subsequently decides not to travel, for any reason, or abandons or leaves the vacation mid-travel, I am solely responsible for the cost of all items set forth in my reservation, and any changes, including any increase or decrease in the members of my travel party, or cancellations, and will be subject to the terms, conditions and provisions of this Agreement and of affected travel suppliers, including the fees associated therewith. I further acknowledge that some services are required to be purchased by all members of a travel party sharing accommodations, and I am responsible for the full amount purchased whether or not shared by some or all members of my travel party.
Travel Protection/Trip Insurance: I understand that travel protection/trip insurance is optional but strongly recommended. I may purchase travel insurance to cover certain risks inherent in travel such as supplier bankruptcy and the inability to travel due to a medical or personal emergency. I understand that declining travel protection/trip insurance could result in the loss of my travel cost and/or require more money to correct the situation. I acknowledge that 1) I am responsible for any cancellation penalties and out-of-pocket expenses incurred; 2) I am responsible for travel, medical or other provisions in the event of emergency during travel; 3) I will not be protected from loss and/or compensated for delay in the event of travel vendor, travel supplier, travel-related operator default. I acknowledge that without travel protection/trip insurance, there may be no way to recoup any losses, costs or expenses incurred and I accept all responsibilities including but not limited to the examples expressed herein.
If travel protection/trip insurance is not accepted at time of booking, a signed insurance waiver must be on file before Destinations By Dani will release any travel documents to me or members of my travel party. I understand that I can change my mind to purchase travel protection/trip insurance at a later date, however, some provisions, such as coverage for pre-existing conditions, may not be available to me at that time.
Federal Aviation Administration Statement:
Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124).
Hazardous materials include: explosives, compressed gases, flammable liquids and solids, oxidizer, poisons, corrosives and radioactive materials.
Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals.
Please Note: Spare batteries and fuel cells are not permitted in checked baggage. If your carry-on bag contains these items and is gate checked, spare batteries and fuel cells must be removed and carried in the cabin.
There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For further information contact your airline representative.
II. Pricing and Payments
Any prices presented are done so in real time and are current as of the time of proposal/quote. Prices are subject to change at any time, at the discretion of the supplier (airline, resort/hotel, cruise line, etc.) until a reservation/booking has been finalized, which is only upon application of an authorized deposit.
I understand that Destinations By Dani only accepts payments in United States Dollars via major debit or credit cards. Accepted cards are: Mastercard, Visa, Discover, and American Express. Credit or debit cards should also be in my own name.
I understand that it is in my best interest to use a credit card as this may offer me the opportunity to dispute the charge should a vendor cease operating.
Payment Plans: For trips with monthly payment plans, payment in full is not required at the time of booking, however, payment plans are not available for any travel requests made sixty (60) days or less from the date of travel. I understand that bookings for travel within sixty (60) days of travel request may require payment in full at the time of booking.
Final Payment: Reserved travel plans must be paid in full on or before the final payment date. My travel invoice will state the date my final payment is due. It is my responsibility to maintain awareness of my financial responsibility to my travel plans. I understand that any reservations not paid in full on or before my final payment date are subject to cancellation, with no notice and no refund of payments made, as well as any related penalties or fees pursuant to the cancellation request procedure stated below.
III. Changes, Cancellations, and Chargebacks
Reservation Change Requests: All change requests by Destinations By Dani clients must be submitted in writing to Danielle@DestinationsByDani.com with the subject line "Change Request." Changes to an existing reservation, as requested by Destinations By Dani clients, whatever the cause, will incur a charge of $50 per person (age 2+) payable to Destinations By Dani in addition to any fees charged by the supplier. This fee must be paid in advance of completion of the requested change. I understand that this fee is non-refundable and non-negotiable, and the requested change will not be completed until this fee is paid. I acknowledge that certain changes may require cancellation and rebooking of my reservation per the terms, conditions, policies and procedures of the affected travel supplier. I thereby understand that I may be responsible for any difference in price at the time of my change request, and that the previously booked elements of my travel may not be available at the time of my change request. Destinations By Dani has no control over price or availability.
Cancellation Requests: Except in cases where cancellation is executed by the travel supplier, I understand that cancellation of a reservation may result in penalties and lost monies paid according to a supplier's cancellation policy. Destinations By Dani has no control over any such charges. All cancellation requests by Destinations By Dani clients must be submitted in writing to Danielle@DestinationsByDani.com with the subject line "Cancellation Request."
Furthermore, I understand that my request for cancellation of my trip will result in a penalty of $100 per person (age 2+) payable to Destinations By Dani via the payment method I authorized for the final payment or most recently completed payment. In order to secure any cancellation, the applicable cancellation fee must be paid in advance along with the signed acknowledgment of cancellation authorization. I understand that this fee is non-refundable and non-negotiable, and the planned travel will not be canceled until this fee is paid. As such I acknowledge that I will remain liable for all costs associated with the planned travel until cancellation has been secured.
If the aforementioned payment method is declined, I guarantee that I will settle the amount owed to Destinations By Dani by another method of payment. I will have 30 days from date of invoice to remit payment before the matter is referred to small claims court.
I understand that any applicable refund of my travel payments to suppliers will be subject to the terms, conditions and policies of the suppliers, including timing of any refunds and the form of refund, whether in the form paid or travel credit. I understand there may be a delay in receiving such refunds, including credits, from suppliers. I agree to not request a chargeback from my credit card company as this will cause further delay in the refund process.
Chargebacks: I understand that trip payments are a binding agreement in which I give Destinations By Dani my approval and authorization to charge my credit card for the approved amount. As such, I understand that I and each member of my travel party waive any right to a chargeback for any reason except fraud, including, but not limited to, a force majeure event and cancellation for any reason.
I agree to not seek chargeback for any fees or agreed upon costs for travel to which this Agreement applies except solely in the case of fraud by Destinations By Dani. If Destinations By Dani incurs any costs, including but not limited to attorney's fees, to recover any payments charged back by my credit card company, I understand that I will be liable for these costs and invoiced for such. I will have 30 days from receipt of invoice to remit payment before the matter is referred to small claims court.
I understand that any applicable refund of my travel payments to suppliers will be subject to the terms, conditions and policies of the suppliers, including timing of any refunds and the form of refund, whether in the form paid or travel credit.
In the event that I attempt to chargeback without the authorization of Destinations By Dani, I agree to pay Destinations By Dani a $100 fee to cover the process of providing information to my credit card company. This fee will be charged to the payment method I authorized for my final payment or most recently completed payment, and will be charged regardless if the chargeback is successful. In addition, I understand that Destinations By Dani reserves the right to collect all additional costs, fees, and expenses associated with such chargeback, reversal, or recollection, including, without limitation, attorney fees.
I further understand that the provisions of this Section shall survive termination of this Agreement.
IV. Travel Design Requests
Destinations By Dani will cultivate, build and manage your personal and customized travel experience by researching, planning, and providing support before, during and following your travel.
Up to 3 proposals for requested trip, including round trip airfare (if requested), accomodations, transfer between destination airport and accommodations, travel insurance (optional), any optional excursions, services, or upgrades that meet your needs, automatic payment plans, suggested payments, or flexible payments.
*Group Travel Design requests are for trips requiring 5 or more room requests or reservations. These requests have the option of a private booking site created by Destinations By Dani for autonomous booking by group members, automatic payment plans, suggested payments or flexible payments.
If travel is booked: Free Trip Plans itinerary app, which includes digital copy of all travel documents, real-time itinerary updates, and chat ability between client and agent; printed copies of itinerary and travel documents mailed or hand delivered 2-4 weeks prior to travel by request only.
Research & Design Fee starting at $100 per trip request. See below for fee structure.
This fee covers research, design, planning, and management of travel.
This fee is separate from trip supplier deposit/price. *For more information about this fee, please click here.
This fee is valid for up to 45 days from receipt. If travel is not booked within this time, a new service fee will be required to continue or restart services.
This fee is non-refundable and non-transferable.
For 1-4 room requests or reservations: $100 per trip request due immediately to begin service.
* For 5-10 room requests or reservations: $200 per trip request due immediately to begin service.
* For 10-15 room requests or reservations: $250 per trip request due immediately to begin service.
* For 15+ room requests or reservations: $300 per trip request due immediately to begin service.
*Group Travel Design Requests:
Reservation/booking deposits include a one-time group management service fee of $50 per group member (over age 2).
This fee is non-refundable and non-transferable.
The lead guest that has submitted the travel design request is exempt from the group management service fee.
V. Destinations By Dani Curated Group Getaways
This refers to group trips designed and led by Destinations By Dani. A registration form confirming intent to travel must be completed prior to booking, if applicable. Reservations are made solely via a private booking site and all requested information is required to complete booking at that time. There may be terms and conditions specific to these trips, as set forth by certain authorities in the destinations and the suppliers, however the terms and conditions herein apply to all Destinations By Dani Curated Group Getaways except where otherwise noted.
Reservation/booking deposits include a one-time group management service fee of $50 per group member (over age 2).
This fee is non-refundable and non-transferable.
VI. Destinations By Dani Client Responsibilities
I agree to read and respond to correspondence, and provide, in a timely manner, information or documents necessary for Destinations By Dani to satisfy various travel requirements on your behalf.
I agree to review and update any identification, contact and safety information as requested, and immediately contact Destinations By Dani should any of this information change during the planning process.
I agree to verify the details of my trip, including, but not limited to, my personal identification, contact, and emergency contact information, and travel documents and their expiration dates, prior to booking and at any time Destinations By Dani requests me to do so while managing my travel.
I agree to review travel documents for accuracy upon receipt and contact Destinations By Dani if I have any questions or concerns related to my travel arrangements or to these terms and conditions.
Financial Abandonment Clause: If by 60 days following deposit authorization I have not authorized any subsequent payment, my trip may be considered inactive and I may receive an "Intent to Cancel" notification. If within the offer period on that "Intent to Cancel" letter I do not provide payment authorization, my reservation will be considered abandoned and will be subject to cancellation terms and conditions of this Agreement, including $100 cancellation fee and any applicable supplier penalties.
Hostility Clause: Destinations By Dani reserves the right to terminate this agreement with any client that becomes hostile to the point where the aforementioned duties can not be completed. Offensive language, threats, repeat offenses of overstepping or disrespecting boundaries including but not limited to working hours/periods of availability, or abusive behavior of any kind will not be tolerated at any time during the planning and management process before, during or after travel. If this clause is invoked, the reservation will be released from management by Destinations By Dani, cancellation may occur and any related penalties will be applied; any monies paid may be forfeited by the client or applied to a new booking according to the travel supplier's terms and conditions and at the sole discretion of the travel supplier.
Group Harmony Clause: During Destinations By Dani Curated Group Getaways, tardiness and disruptive or combative behavior are not tolerated, and are grounds for that guest's dismissal and banning from any future Group Getaway. Any monies paid may be forfeited by the guest.
COVID-19 Clause: I understand that the novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. As a result, federal, state, and local governments and federal and state health agencies recommend preventative measures including by not limited to social distancing, temperature checks, frequent hand washing, the use of hand sanitizer, and face coverings that cover both nose and mouth. I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that I and/or my party may be exposed to or infected by COVID-19, and that such exposure or infection may result in personal injury, illness, disability, and death. I understand that the risk of becoming exposed to or infected by COVID-19 during travel may result from the actions, omissions, or negligence of myself and others. I agree to assume the aforementioned risks and accept sole responsibility for any effect on my party or myself, including, but not limited to, personal injury, disability, death, illness, damage, loss, liability, or expense of any kind, that I or my party may experience or incur in connection with this travel.
I understand that some amenities and activities in various destinations may be unavailable or altered in experience and can change at any given time. I acknowledge that for this reason, and other reasons not reasonably foreseeable at this time, my travel plans may be interrupted or cancelled by the supplier that is providing them, a government entity or other third party over which Destinations By Dani has no control. I further acknowledge that the supplier’s own cancellation, rebooking and refund policies, subject to any applicable law that is now or may later be in effect, will govern my rights and remedies, including my right to receive a refund, in such an event.
I also understand that a negative COVID-19 PCR or antigen test is required for air entry in some destinations, and for entry by air into the United States from all international destinations. I will make necessary arrangements to provide results of my test within the required time frame according to each destination. To that end, I also accept the risk of being required to quarantine in destination for 10-14 days should my test return a positive result. I will not knowingly travel to or from any destination with symptoms of COVID-19.
Moreover, I understand that should I elect to purchase travel insurance, the terms of the policy will dictate whether, and to what extent, coverage for any financial loss may exist under the circumstances.
I hereby agree to hold Destinations By Dani harmless and release it from any and all liability for any damages, including but not limited to monetary losses, I may incur as a result of such circumstances.
KNOWING AND VOLUNTARY EXECUTION
I have carefully read the terms and conditions set forth in this Agreement, and fully understand its contents, including cancellation policies and penalties. I am aware that this Agreement contains releases of liability and constitutes a legally valid and binding agreement between myself and Destinations By Dani, on behalf of myself and each member of my travel party, and do agree of my own free will.